Customereye

eSpares France

Appliances & Home Electronics • United Kingdomespares.fr

Review data last updated .

Based on public reviews and response behavior.

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114 reviews over 112 days (about 31 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: fr 81%, en 12%, unknown 7%.

Overall Score

42/100
Short observation window (112 days)
+23.0 vs. last month4.18 ★ average rating · 114 reviews
42/100 from 114 reviews over 4 months, limited confidence. trend not shown: window under six months. one month holds 81% of the reviews.

Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026

Score

41.7

Industry average 59.5

17.8 below average

Rating

4.18

Industry average 4.02

0.16 above average

Reply rate

—

Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#750of 886 ranked in Appliances & Home Electronics
Top 85% · Bottom Tierup 39 from last month
#1 (best)#886 (worst)
#748Peer
#749Peer
#750This company
#751Peer
#752Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

60% of reviews positive, 40% negative

60%
positive
  • Positive60%
  • Neutral0%
  • Negative40%

Sentiment Balance

Covering August 2026 — 92 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 37% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Reviews are mostly in French

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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