Customereye

eSign

Software & Web Servicesesign.com

Review data last updated .

Based on public reviews and response behavior.

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122 reviews over 683 days (about 5.4 per month). Busiest month: 83% of reviews — one month dominates this sample. Languages: en 71%, unknown 29%, so 1%.

Overall Score

51/100
Short observation window (683 days)
4.26 ★ average rating · 122 reviews
51/100 from 122 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 83% of the reviews.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score50.8vs 56.55.7Rating4.26vs 4.010.25Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#712of 1089 ranked in Software & Web Services
Top 65% · Mid Pack
#1 (best)#1089 (worst)
#710Peer
#711Peer
#712This company
#713Peer
#714Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering August 2026 — 101 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 11% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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