Customereye

Eric Javits

General Retail & Marketplacesericjavits.com

Review data last updated .

Based on public reviews and response behavior.

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105 reviews over 1,066 days (about 3 per month). Busiest month: 78% of reviews — one month dominates this sample. Languages: en 94%, unknown 4%, es 1%.

Overall Score

68/100
Short observation window (1066 days)
+13.9 vs. last month4.49 ★ average rating · 105 reviews
68/100 from 105 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 78% of the reviews.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

67.7

Industry average 64.6

3.1 above average

Rating

4.49

Industry average 4.29

0.20 above average

Reply rate

—

Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1062of 2402 ranked in General Retail & Marketplaces
Top 44% · Upper Halfup 369 from last month
#1 (best)#2402 (worst)
#1060Peer
#1061Peer
#1062This company
#1063Peer
#1064Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering August 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
Hidden
Loyalty
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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