Based on public reviews and response behavior.
100 reviews over 1,284 days (about 2.4 per month). Busiest month: 11% of reviews. Languages: en 100%.
Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026
Score
60.4
Industry average 67.0
6.6 below average
Rating
3.01
Industry average 4.46
1.45 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 44% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,958 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 71.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.01 stars is 1.5 below the Home & Living average of 4.5. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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