Based on public reviews and response behavior.
100 reviews over 2,164 days (about 1.4 per month). Busiest month: 9% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
59.6
Industry average 63.9
4.3 below average
Rating
4.23
Industry average 4.22
0.01 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 33% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 80.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
