Based on public reviews and response behavior.
100 reviews over 1,573 days (about 1.9 per month). Busiest month: 8% of reviews. Languages: en 95%, it 3%, iw 2%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
59.6
Industry average 63.9
4.3 below average
Rating
4.94
Industry average 4.22
0.72 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 6% negative
Covering February 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 94.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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