Based on public reviews and response behavior.
105 reviews over 294 days (about 11 per month). Busiest month: 21% of reviews. Languages: en 100%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 25 Oct 2026
Score
66.6
Industry average 71.4
4.8 below average
Rating
3.70
Industry average 4.67
0.97 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Share of theme mentions
Themes extracted from 105 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,039 ranked companies in Home Services (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.252 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.734). Review the worst months in the trend data to identify specific operational or product issues.
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