Based on public reviews and response behavior.
1,011 reviews over 4,542 days (about 6.8 per month). Busiest month: 6% of reviews. Languages: en 100%, unknown 0%, fr 0%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
66.6
Industry average 70.9
4.3 below average
Rating
4.22
Industry average 4.63
0.41 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering August 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.
Share of theme mentions
Themes from the 1,011 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 590 mentions with a sentiment score of 80.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
