Customereye

Critterkill

Home Servicescritterkill.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 344 days (about 18 per month). Busiest month: 15% of reviews. Languages: en 100%, pl 1%.

Overall Score

67/100
+5.7 vs. last month4.54 ★ average rating · 199 reviews
67/100 from 199 reviews over 12 months, moderate confidence.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 25 Oct 2026

Score

66.5

Industry average 71.4

4.9 below average

Rating

4.54

Industry average 4.67

0.13 below average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1340of 2039 ranked in Home Services
Top 66% · Mid Packup 80 from last month
#1 (best)#2039 (worst)
#1338Peer
#1339Peer
#1340This company
#1341Peer
#1342Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 24% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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