easyplant

Home & Living • United Stateseasyplant.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

−3.9 vs. last month4.76 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#54of 675

Top 8% · Top Tier

#1 (best)#675 (worst)

#52Peer

#53Peer

#54This company

#55Peer

#56Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering December 2024 — 32 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

18.3%

Product Quality

17.7%

Customer Support

17.1%

Onboarding

16.0%

Response Speed

8.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 14.5% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.9%

4★

5.2%

3★

2.0%

2★

0.8%

1★

3.2%

Based on 601 analyzed reviews. Sentiment is holding steady: 97.8% of reviews in the last three months were positive, compared with 95.3% in the three months before that.

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