Customereye

Dune London

Apparel & Fashiondunelondon.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 135 days (about 45 per month). Busiest month: 24% of reviews. Languages: en 97%, de 3%, nl 1%.

Overall Score

52/100
Short observation window (135 days)
+3.1 vs. last month4.58 ★ average rating · 200 reviews
52/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026

Score

52.2

Industry average 63.1

10.9 below average

Rating

4.58

Industry average 4.25

0.33 above average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1494of 1888 ranked in Apparel & Fashion
Top 79% · Bottom Tierup 73 from last month
#1 (best)#1888 (worst)
#1492Peer
#1493Peer
#1494This company
#1495Peer
#1496Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering September 2026 — 25 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 12% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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