Based on public reviews and response behavior.
3,029 days of reviews, with a sparse monthly review flow. Busiest month: 61% of reviews — one month dominates this sample. Languages: en 100%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
66.2
Industry average 61.3
4.9 above average
Rating
4.54
Industry average 4.02
0.52 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering November 2020, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 10% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 62 mentions with a sentiment score of 72.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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