Customereye

Pia Rossini

Apparel & Fashionpiarossini.com

Review data last updated .

Based on public reviews and response behavior.

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1,424 days of reviews, with a sparse monthly review flow. Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

66/100
−3.2 vs. last month4.36 ★ average rating
66/100 from public reviews over 10 months, moderate confidence.

Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026

Score

66.2

Industry average 61.3

4.9 above average

Rating

4.36

Industry average 4.02

0.34 above average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1216of 3009 ranked in Apparel & Fashion
Top 40% · Upper Halfdown 31 from last month
#1 (best)#3009 (worst)
#1214Peer
#1215Peer
#1216This company
#1217Peer
#1218Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering August 2023, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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