Customereye

Dubai Airport

Airport Servicesdubaiairports.ae

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

300 reviews.

Overall Score

26/100
2.21 ★ average rating · 300 reviews
26/100 from 300 reviews, high confidence.

Airport Services average: score 32.4, rating 2.41 stars, reply rate not measured, over 13 ranked companies · benchmark 4 Oct 2026

Score

25.9

Industry average 32.4

6.5 below average

Rating

2.21

Industry average 2.41

0.20 below average

Competitive Performance Rank

Among ranked Airport Services companies

#10of 13 ranked in Airport Services
Top 77% · Bottom Tier
#1 (best)#13 (worst)
#8Peer
#9Peer
#10This company
#11Peer
#12Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

33% of reviews positive, 66% negative

33%
positive
  • Positive33%
  • Neutral1%
  • Negative66%

Sentiment Balance

Covering July 2025 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Delivery Shipping
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Airport Services