DS Medical

Healthcare & Medical • Lee-on-the-Solentdsmedical.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+17.9 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#368of 615

Top 60% · Mid Pack

#1 (best)#615 (worst)

#366Peer

#367Peer

#368This company

#369Peer

#370Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.7%

Response Speed

17.7%

Customer Support

16.7%

Product Quality

15.1%

Loyalty

8.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 32.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.8%

4★

5.5%

3★

2.0%

2★

0.8%

1★

0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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