Customereye

DogWatch Hidden Fences

Pet Products & Supplies • United Statesdogwatch.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

66/100
−25.0 vs. last month4.90 ★ average rating · 2,002 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#65of 263
Top 25% · Top Tier
#1 (best)#263 (worst)
#63Peer
#64Peer
#65This company
#66Peer
#67Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,981 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.1%
Customer Support
21.2%
Loyalty
18.1%
Response Speed
10.4%
Problem Resolution
7.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100
2/100
signal score
  • •Built from a negative-review share of 8.1% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5★
94.7%
4★
3.3%
3★
0.4%
2★
0.4%
1★
1.1%

Based on 2,002 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 88.2% in the three months before that.

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