Based on public reviews and response behavior.
1,357 reviews over 3,392 days (about 12 per month). Busiest month: 12% of reviews. Languages: en 95%, unknown 4%, fr 0%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,071 ranked companies · benchmark 25 Oct 2026
Score
55.1
Industry average 65.1
10.0 below average
Rating
4.32
Industry average 4.37
0.05 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering July 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,357 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,071 ranked companies in Pet Products & Supplies (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.234). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 55.1 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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