Doctor-4-U - UK

Pharmacy & Online Medicine • United Kingdomdoctor-4-u.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

50/100

4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#100of 189

Top 53% · Mid Pack

#1 (best)#189 (worst)

#98Peer

#99Peer

#100This company

#101Peer

#102Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 21% negative

77%

positive

Positive77%
Neutral2%
Negative21%

Sentiment Balance

Covering April 2021 — 35 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 20% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.5%

Delivery Shipping

17.7%

Response Speed

17.1%

Product Quality

13.6%

Loyalty

12.0%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 3.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 36.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.7%

4★

5.3%

3★

2.5%

2★

1.8%

1★

6.7%

Based on 600 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights