Based on public reviews and response behavior.
600 reviews over 3,424 days (about 5.3 per month). Busiest month: 9% of reviews.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026
Score
49.9
Industry average 60.5
10.6 below average
Rating
4.74
Industry average 4.27
0.47 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering January 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.9 sits in the bottom quarter of about 750 ranked Pharmacy & Online Medicine companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 5% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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