Customereye

Powerstep

Pharmacy & Online Medicine • United Stateswww.powersteps.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,371 days (about 1.3 per month). Busiest month: 36% of reviews. Languages: en 92%, unknown 6%, nl 1%.

Overall Score

50/100
−9.6 vs. last month4.52 ★ average rating · 100 reviews
50/100 from 100 reviews over 4 months, moderate confidence.

Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026

Score

50.1

Industry average 60.5

10.4 below average

Rating

4.52

Industry average 4.27

0.25 above average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#538of 672 ranked in Pharmacy & Online Medicine
Top 80% · Bottom Tierdown 10 from last month
#1 (best)#672 (worst)
#536Peer
#537Peer
#538This company
#539Peer
#540Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 21% negative

76%
positive
  • Positive76%
  • Neutral3%
  • Negative21%

Sentiment Balance

Covering April 2020 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
Hidden
Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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