Customereye

Doctolib Italia

Healthcare & Medical • United Statesdoctolib.it

Review data last updated .

Based on public reviews and response behavior.

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219 reviews over 2,331 days (about 2.9 per month). Busiest month: 38% of reviews. Languages: en 42%, it 37%, unknown 11%.

Overall Score

53/100
+13.1 vs. last month3.36 ★ average rating · 219 reviews
53/100 from 219 reviews over 21 months, moderate confidence.

Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026

Score

53.1

Industry average 66.5

13.4 below average

Rating

3.36

Industry average 4.37

1.01 below average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2472of 2990 ranked in Healthcare & Medical
Top 83% · Bottom Tierup 220 from last month
#1 (best)#2990 (worst)
#2470Peer
#2471Peer
#2472This company
#2473Peer
#2474Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 49% negative

49%
positive
  • Positive49%
  • Neutral2%
  • Negative49%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Communication
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Customer Support
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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