Customereye

Doctolib Italia

Healthcare & Medical • United Statesdoctolib.it

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

25/100
4.19 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#613of 615
Top 100% · Bottom Tier
#1 (best)#615 (worst)
#611Peer
#612Peer
#613This company
#614Peer
#615Peer

Overall Customer Sentiment

Below Average

4% of reviews positive, 96% negative

4%
positive
  • Positive4%
  • Neutral0%
  • Negative96%

Sentiment Balance

Covering July 2026 — 82 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 1% of reviews in this period, with 99% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 92 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100
100/100
signal score
  • Built from a negative-review share of 96.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
62.0%
4
16.0%
3
11.0%
2
1.0%
1
10.0%

Based on 100 analyzed reviews. Sentiment is slipping: 86.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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