Divvia

Professional Services • Canadadivvia.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

3.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#134of 517

Top 26% · Upper Half

#1 (best)#517 (worst)

#132Peer

#133Peer

#134This company

#135Peer

#136Peer

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral1%
Negative27%

Sentiment Balance

Covering January 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.2%

Product Quality

13.9%

Problem Resolution

12.5%

Loyalty

9.5%

Response Speed

9.3%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 8.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100

48/100

signal score

•Built from a negative-review share of 37.7% across this company's analyzed reviews.
•10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

64.5%

4★

9.3%

3★

3.7%

2★

2.7%

1★

19.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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