Discount Dragon

General Retail & Marketplaces • United Kingdomdiscountdragon.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+4.9 vs. last month4.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#195of 359

Top 54% · Mid Pack

#1 (best)#359 (worst)

#193Peer

#194Peer

#195This company

#196Peer

#197Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral1%
Negative21%

Sentiment Balance

Covering December 2024 — 24 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

18.7%

Customer Support

13.9%

Product Quality

13.2%

Loyalty

12.4%

Response Speed

11.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

77.5%

4★

4.8%

3★

3.7%

2★

2.8%

1★

11.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.9% of reviews in the last three months were positive, compared with 81.0% in the three months before that.

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