Dentalinsurance

Healthcare & Medical • Los Angelesdentalinsurance.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

−16.7 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#438of 615

Top 71% · Mid Pack

#1 (best)#615 (worst)

#436Peer

#437Peer

#438This company

#439Peer

#440Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering September 2024 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 13% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

31.2%

Onboarding

17.8%

Product Quality

13.9%

Response Speed

9.6%

Loyalty

6.8%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 5.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 33.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

81.5%

4★

6.7%

3★

4.0%

2★

0.5%

1★

7.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.3% of reviews in the last three months were positive, compared with 90.9% in the three months before that.

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