MocoQueen

Healthcare & Medical • United Statesmocoqueen.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

68/100

−0.9 vs. last month4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#74of 615

Top 12% · Top Tier

#1 (best)#615 (worst)

#72Peer

#73Peer

#74This company

#75Peer

#76Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral1%
Negative17%

Sentiment Balance

Covering September 2024 — 55 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 11% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication

18.2%

Delivery Shipping

18.1%

Product Quality

15.9%

Response Speed

14.5%

Loyalty

8.6%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 19.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.3%

4★

6.2%

3★

4.8%

2★

2.7%

1★

6.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.2% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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