Customereye

Decorative Aggregates

Construction & Industrial • United Kingdomdecorativeaggregates.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#282of 404
Top 70% · Mid Pack
#1 (best)#404 (worst)
#280Peer
#281Peer
#282This company
#283Peer
#284Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.1%
Product Quality
16.5%
Customer Support
16.3%
Loyalty
12.0%
Pricing
9.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100
52/100
signal score
  • Built from a negative-review share of 35.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
72.2%
4
7.3%
3
2.0%
2
2.2%
1
16.3%

Based on 600 analyzed reviews. Sentiment is slipping: 57.1% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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