Customereye

DailyGoodieBox

Professional Services • United Statesdailygoodiebox.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

60/100
−15.0 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#154of 517
Top 30% · Upper Half
#1 (best)#517 (worst)
#152Peer
#153Peer
#154This company
#155Peer
#156Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
28.6%
Product Quality
24.0%
Loyalty
14.9%
Response Speed
9.3%
Pricing
9.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • •Built from a negative-review share of 3.3% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5★
93.8%
4★
3.2%
3★
0.5%
2★
0.2%
1★
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.3% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

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