Professional Services • United Kingdomwww.business-stream.co.uk
Review data last updated .
Based on public reviews and response behavior.
111 reviews over 27 days (about 125 per month). Busiest month: 79% of reviews — one month dominates this sample. Languages: en 94%, unknown 5%, fr 2%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
75.5
Industry average 66.0
9.5 above average
Rating
4.65
Industry average 4.35
0.30 above average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering August 2026 — 88 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 111 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 88 mentions with a sentiment score of 86.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
