Quality Company Formations

Professional Services • United Kingdomwww.qualitycompanyformations.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

+17.5 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#285of 517

Top 55% · Mid Pack

#1 (best)#517 (worst)

#283Peer

#284Peer

#285This company

#286Peer

#287Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral2%
Negative15%

Sentiment Balance

Covering September 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.5%

Product Quality

16.0%

Onboarding

13.0%

Response Speed

11.9%

Loyalty

11.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 23.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.8%

4★

9.3%

3★

0.7%

2★

1.2%

1★

3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.3% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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