Cricklewood Electronics

Home & Living • United Kingdomcricklewoodelectronics.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−54.5 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#547of 675

Top 81% · Bottom Tier

#1 (best)#675 (worst)

#545Peer

#546Peer

#547This company

#548Peer

#549Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 29% negative

68%

positive

Positive68%
Neutral2%
Negative29%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.2%

Response Speed

19.2%

Customer Support

14.3%

Product Quality

13.1%

Loyalty

9.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 41.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.7%

4★

5.8%

3★

2.3%

2★

1.2%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is slipping: 86.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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