Condominium Rentals Hawaii

Travel & Hospitality • United Statescrhmaui.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

+10.5 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#64of 150

Top 43% · Upper Half

#1 (best)#150 (worst)

#62Peer

#63Peer

#64This company

#65Peer

#66Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering March 2020 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2020.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

27.3%

Loyalty

20.7%

Customer Support

14.5%

Onboarding

8.0%

Problem Resolution

7.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 25.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

63.8%

4★

23.7%

3★

7.5%

2★

2.8%

1★

2.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.8% of reviews in the last three months were positive, compared with 94.3% in the three months before that.

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