Customereye

Cote

Food & Dining • United Kingdomcote-restaurants.co.uk

Review data last updated .

Based on public reviews and response behavior.

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193 reviews over 304 days (about 19 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

67/100
−4.4 vs. last month2.12 ★ average rating · 193 reviews
67/100 from 193 reviews over 11 months, moderate confidence.

Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026

Score

67.2

Industry average 52.0

15.2 above average

Rating

2.12

Industry average 3.33

1.21 below average

Reply rate

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Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#72of 391 ranked in Food & Dining
Top 18% · Top Tier
#1 (best)#391 (worst)
#70Peer
#71Peer
#72This company
#73Peer
#74Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

47% of reviews positive, 51% negative

47%
positive
  • Positive47%
  • Neutral2%
  • Negative51%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 63% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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