Based on public reviews and response behavior.
600 reviews over 496 days (about 37 per month). Busiest month: 52% of reviews — one month dominates this sample.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,081 ranked companies · benchmark 9 Oct 2026
Score
59.4
Industry average 66.5
7.1 below average
Rating
4.87
Industry average 4.45
0.42 above average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 7% negative
Covering November 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,081 ranked companies in Home & Living (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.133). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 6% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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