Customereye

Coppersoul

General Retail & Marketplacescoppersoul.us

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 4 days (about 1522 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

49/100
Short observation window (4 days)
4.76 ★ average rating · 200 reviews
49/100 from 200 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.5%, over 2,494 ranked companies · benchmark 1 Nov 2026

Score

49.1

Industry average 64.1

15.0 below average

Rating

4.76

Industry average 4.25

0.51 above average

Reply rate

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Industry average 36.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2126of 2494 ranked in General Retail & Marketplaces
Top 85% · Bottom Tier
#1 (best)#2494 (worst)
#2124Peer
#2125Peer
#2126This company
#2127Peer
#2128Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 22% negative

74%
positive
  • Positive74%
  • Neutral5%
  • Negative22%

Sentiment Balance

Covering October 2026 — 200 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 22% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Onboarding
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Response Speed
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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