Based on public reviews and response behavior.
1,304 reviews.
General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.5%, over 2,494 ranked companies · benchmark 1 Nov 2026
Score
49.0
Industry average 64.1
15.1 below average
Rating
4.32
Industry average 4.25
0.07 above average
Reply rate
—
Industry average 36.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering October 2024 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.
Share of theme mentions
Themes from the 1,304 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,494 ranked companies in General Retail & Marketplaces (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.0 sits in the bottom quarter of about 2,500 ranked General Retail & Marketplaces companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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