Customereye

Contactsforless

Healthcare & Medical • Canadacontactsforless.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
+3.1 vs. last month4.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#536of 615
Top 87% · Bottom Tier
#1 (best)#615 (worst)
#534Peer
#535Peer
#536This company
#537Peer
#538Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 34% negative

65%
positive
  • Positive65%
  • Neutral1%
  • Negative34%

Sentiment Balance

Covering October 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.7%
Response Speed
15.6%
Communication
12.7%
Pricing
10.7%
Product Quality
9.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 43.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
73.5%
4
8.0%
3
5.7%
2
4.0%
1
8.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.3% of reviews in the last three months were positive, compared with 91.5% in the three months before that.

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