Customereye

Leafy DOC

Healthcare & Medical • United Statesleafyquickwellness.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
−6.9 vs. last month4.02 ★ average rating · 521 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#525of 615
Top 85% · Bottom Tier
#1 (best)#615 (worst)
#523Peer
#524Peer
#525This company
#526Peer
#527Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 516 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.1%
Onboarding
18.0%
Response Speed
17.5%
Loyalty
10.2%
Communication
9.5%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 9.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 43.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
68.1%
4
6.0%
3
3.8%
2
3.6%
1
18.4%

Based on 521 analyzed reviews. Sentiment is holding steady: 69.2% of reviews in the last three months were positive, compared with 72.5% in the three months before that.

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