Based on public reviews and response behavior.
100 reviews over 2,201 days (about 1.4 per month). Busiest month: 63% of reviews — one month dominates this sample. Languages: en 100%.
Food & Beverage average: score 62.8, rating 4.18 stars, reply rate 33.0%, over 2,931 ranked companies · benchmark 23 Oct 2026
Score
28.7
Industry average 62.8
34.1 below average
Rating
1.31
Industry average 4.18
2.87 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 65% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,931 ranked companies in Food & Beverage (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.483 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 28.7 sits in the bottom quarter of about 2,900 ranked Food & Beverage companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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