Code Institute

Professional Certification & Skills • United Kingdomcodeinstitute.net

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

70/100

−1.5 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#41of 281

Top 15% · Top Tier

#1 (best)#281 (worst)

#39Peer

#40Peer

#41This company

#42Peer

#43Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral2%
Negative12%

Sentiment Balance

Covering November 2024 — 26 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.2%

Onboarding

23.4%

Customer Support

16.0%

Loyalty

15.8%

Pricing

4.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 15.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

75.0%

4★

18.2%

3★

3.2%

2★

1.0%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.1% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

Unlock full insights