Based on public reviews and response behavior.
200 reviews over 62 days (about 98 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 92%, unknown 8%, es 1%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
64.2
Industry average 65.4
1.2 below average
Rating
4.56
Industry average 4.28
0.28 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering July 2026 — 112 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 21% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 66% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 65 mentions with a sentiment score of 88.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
