Finance & Insurance • United Kingdomcignaglobal.com
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 195 days (about 31 per month). Busiest month: 19% of reviews. Languages: en 97%, es 2%, fr 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
62.9
Industry average 64.0
1.1 below average
Rating
4.29
Industry average 4.23
0.06 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering September 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.170). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 136 mentions with a sentiment score of 83.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
