Based on public reviews and response behavior.
101 reviews over 308 days (about 10 per month). Busiest month: 23% of reviews. Languages: en 94%, unknown 4%, es 2%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
62.8
Industry average 64.0
1.2 below average
Rating
4.85
Industry average 4.23
0.62 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 101 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.236). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 78 mentions with a sentiment score of 85.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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