Entertainment & Events • United Kingdomchessington.com
Review data last updated .
Based on public reviews and response behavior.
104 reviews over 409 days (about 7.7 per month). Busiest month: 20% of reviews. Languages: en 100%.
Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026
Score
20.8
Industry average 62.8
42.0 below average
Rating
1.41
Industry average 4.11
2.70 below average
Reply rate
—
Industry average 34.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
25% of reviews positive, 74% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 104 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,109 ranked companies in Entertainment & Events (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.399 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.668). Review the worst months in the trend data to identify specific operational or product issues.
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