Based on public reviews and response behavior.
100 reviews over 1,082 days (about 2.8 per month). Busiest month: 9% of reviews. Languages: en 100%.
Kids & Family average: score 68.3, rating 4.43 stars, reply rate 44.2%, over 203 ranked companies · benchmark 17 Oct 2026
Score
78.1
Industry average 68.3
9.8 above average
Rating
4.64
Industry average 4.43
0.21 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 203 ranked companies in Kids & Family (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 78.1 places the company in the top quarter of about 200 ranked Kids & Family companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 81.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
