Customereye

Cheeselovershop

Food & Beverage • United Statescheeselovershop.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+20.0 vs. last month4.72 ★ average rating · 530 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#197of 551
Top 36% · Upper Half
#1 (best)#551 (worst)
#195Peer
#196Peer
#197This company
#198Peer
#199Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative9%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 526 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
29.6%
Product Quality
21.0%
Response Speed
14.9%
Loyalty
13.6%
Customer Support
8.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 19.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.4%
4
6.2%
3
2.8%
2
1.9%
1
2.6%

Based on 530 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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