Check City

Finance & Insurance • United Statescheckcity.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+15.6 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#255of 373

Top 68% · Mid Pack

#1 (best)#373 (worst)

#253Peer

#254Peer

#255This company

#256Peer

#257Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral1%
Negative19%

Sentiment Balance

Covering November 2019 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

31.1%

Loyalty

18.5%

Product Quality

15.3%

Response Speed

11.5%

Pricing

7.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 42.7% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

77.7%

4★

9.2%

3★

1.8%

2★

2.3%

1★

9.0%

Based on 600 analyzed reviews. Sentiment is improving: 40.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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