Customereye

Cera

Healthcare & Medicalceracare.co.uk

Review data last updated .

Based on public reviews and response behavior.

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127 reviews over 376 days (about 10 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

76/100
−60.0 vs. last month4.20 ★ average rating · 127 reviews
76/100 from 127 reviews over 13 months, moderate confidence.

Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,026 ranked companies · benchmark 8 Oct 2026

Score

75.9

Industry average 64.2

11.7 above average

Rating

4.20

Industry average 4.34

0.14 below average

Reply rate

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Industry average 44.5%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#698of 3026 ranked in Healthcare & Medical
Top 23% · Top Tierdown 383 from last month
#1 (best)#3026 (worst)
#696Peer
#697Peer
#698This company
#699Peer
#700Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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