Based on public reviews and response behavior.
59 reviews over 3,786 days (about 0.5 per month). Busiest month: 20% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026
Score
67.8
Industry average 69.4
1.6 below average
Rating
4.02
Industry average 4.55
0.53 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 22% negative
Covering June 2016 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 59 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,381 ranked companies in Lending & Consumer Finance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 64% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 31 mentions with a sentiment score of 84.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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