Based on public reviews and response behavior.
600 reviews over 627 days (about 29 per month). Busiest month: 10% of reviews.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
65.8
Industry average 65.5
0.3 above average
Rating
4.58
Industry average 4.43
0.15 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering October 2024 — 60 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 13% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.775). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 99% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
