Based on public reviews and response behavior.
200 reviews over 195 days (about 31 per month). Busiest month: 22% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026
Score
63.5
Industry average 65.4
1.9 below average
Rating
2.72
Industry average 4.43
1.71 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 59% negative
Covering September 2026 — 42 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 62% negative and 2% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,138 ranked companies in Lending & Consumer Finance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.387 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 88% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
